What is your return policy? 

EXTENDED HOLIDAY RETURNS. 

ORDERS PLACED AFTER NOVEMBER 1ST MAY BE RETURNED FOR STORE CREDIT AS LATE AS JANUARY 15TH AS LONG AS THEY ARE UNWORN AND IN ORIGINAL PACKAGING. 
 
 

• We will happily accept return requests for store credit in the form of a gift card within 10 days (about 1 and a half weeks) of delivery. No cash refunds. We cannot make any exceptions to this policy, so please make sure you are able to personally receive your package within this timeframe. Please contact us for instructions for return. 

• If an item arrives damaged, please take photos, and send to care@himalayanhighllc.com within 24 hours of receipt of the package. 
• Items must be unworn and in their original packaging for us to process an exchange or store credit. Returns that do not meet our policy will not be accepted and will be sent back to the customer.  
• The buyer is responsible for all shipping costs associated with non-damaged returns. Limit one return per item. 

 
 
How do I initiate a return for store credit? 

Email care@himalayanhighllc.com first to initiate return. Items mailed without initiating return first will not be accepted.  

Customers are responsible for all shipping costs unless we make a mistake, or the item arrives damaged. 
 

How long do I have to cancel an order? 

If you need to cancel an order you must contact us within 4 hours of when you place your order. Many products cannot be canceled or returned after initial use.